The option is not showing up on the TV. Both version of the app are the same (mobile & tv). When you click on the closed caption menu on the TV it just shows you On or Off. But when you do it on an mobile device it asked you: Audio (English or Spanish) and Subtitle (English or Spanish). Hope they complete the implementation on the TVs.
If the above methods don’t work, consider the following troubleshooting steps: Update the HBO app: Ensure you’re using the latest version of the app. Clear app cache: Sometimes, clearing the cache can resolve unexpected issues. Reinstall the app: If all else fails, uninstall and then reinstall the HBO app.
Open the amazon prime app on your device. Select any video and start playing. Select the subtitle icon on the top right corner of your screen. Next, select your preferred language on the subtitle list. In addition, try to toggle off and then on the subtitle to help reconfigure the subtitle display. Method 2. On Application. Open HBO Max App. Click the Video you want to watch. Move the cursor on your video to make the menu appear. While streaming, tap the screen. Tap on the Speech Bubble/CC icon. If a tab appears, select Off under the Subtitles section. Press the Cross (X) button to close the tab. Look for the “Subtitles” or “Closed Captions” option within the accessibility settings. Choose the “Off” or “None” option to disable the subtitles for all content played on your TV. Exit the settings menu and launch the HBO Max app on your TV. Play the content you want to watch, and you should no longer see any subtitles. Apple TV: Choose Allow to let Max use your TV provider info from iOS Settings. Or, choose Don't Allow to select your provider from the list. Stay on the screen with the QR code while you grab your phone or computer. Now, on your phone or computer: Do one of the following: Turn on the subtitles in a different language, watch a few seconds, then switch to my preferred language. Reboot the whole Roku. Exit and re-enter the HBO Max app. Pizz-. • 5 mo. ago. Subtitles just stopped working for me and I tried a couple different things. Your #1 worked for me right away. To change the caption styling, on your Apple TV go to Settings > Accessibility > Subtitles & Captioning > Style. Here you can adjust the closed captioning font, color, size, and opacity. For more info, see Subtitles and captioning on Apple TV. I don’t hear well. I need closed captions in order to watch tv. They abruptly stopped working within the Max app. Yes, they’re turned on in my Max settings. They’re also turned on in my Roku settings. They work fine in every other streaming channel. I contacted Max first. They say, “No worries” ove 82dc0.
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    • hbo max subtitles not working apple tv